Managed IT Services

Your business depends on technology that works… simple as that

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managed IT services

We strive to be your technology partner like… forever.

managed service provider

Here’s how we’ll earn your business every day:

  • Our team doesn’t stop until the job is done right
  • Our goal is to become an extension of your team
  • Dedicated account teams to serve you better
  • Over 25 years servicing the SMB market
  • We cover multiple technologies for you (IT, Phones, Security & Digital)

Our team isn’t just any old helpdesk. Our IT Service Desk is here to help you stay on time and on task.

  • Submit support tickets via Chat, Email, Phone or portal
  • Dedicated Service Teams 
  • Support Available 18/7/365

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Cybersecurity tools to create an unmatched layered security defense for your business:

It’ll produce better productivity and might even help increase morale.

  • Employee Cyber Security & PII (Personally Identifiable Information) Training
  • Network Security Tools
  • Mobile Device Management 
  • Dark Web Monitoring 
  • Antivirus & Spam Filters 
  • Dual and Multi-Factor Authentication

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Make sure your data is secure with professional backups and disaster recovery

  • On-site, virtual and hybrid backups available
  • Email backup and recovery solutions
  • Disaster recovery planning
  • HIPAA compliant backups

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Updates and Patches keep your servers and workstations secure

  • Monthly server updates for important patches
  • Weekly updates and patches for PCs and staff workstations
  • MDM tools to push protocols and updates across your environment

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Access to email, documents and storage when and where you need it.

  • Hosted and On-Prem Email with Microsoft Exchange
  • Document Management with Microsoft 365 
  • On-Premises, Cloud and Hybrid options available. 

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We’re here to help you plan for your future technology needs too.

  • Technology Consulting
  • Investigate new programs, technologies and processes for your business
  • Annual Technology Roadmaps 
  • Access to vendor partners

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Industries We Serve

Healthcare

We know the medical industry and your unique needs. We’re here to serve you.
• EMR Support
• HIPAA & PII Compliance

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Manufacturing Companies

We help keep systems and processes running for every shift.
• Network Infrastructure
• Cybersecurity Solutions

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Finance

Our support and tools help CPAs and Investment firms get things done!
• Cybersecurity & Compliance
• Cloud Solutions

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Legal

A law firm needs dependable IT support. We’ve got you covered.
• Document Management
• Business Cloud Solutions

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Our Service Is Out Of This World

Sisters of St. Francis of Mary Immaculate has entrusted our technology needs to Andromeda for over 15 years. We’ve gotten help from their group for our phone system, IT needs, security needs and even for some of our website needs. Andromeda has helped us update equipment, stay current with technology, and they’ve also helped us move offices over the course of our relationship. They are quick, smart and always polite whenever we need their assistance. I’d highly recommend their services.

Renee Cipriani , Executive Assistant – Sisters of St. Francis of Mary Immaculate

Our team has trusted Andromeda with our technology needs for over 10 years. We’ve worked with their team to handle our phone system upgrades, IT needs, EMR solution updates as well as keeping our website updated. We operate out of 11 office locations and 15 different hospitals. Our doctors, staff and patients all depend on our technology systems functioning properly and we are happy to have Andromeda here to help make that happen.
We are happy that we have an IT team we can truly trust. Any time we need them, they are there for us. They are strong communicators and we can tell that they really value our business. I know that when I need help, Andromeda will be there.

Candice Wyatt, Director of Client Operations – Cardiothoracic & Vascular Surgical

We are very happy with our continued relationship and partnership with Andromeda. Their team is wonderful and supportive from the technicians that visit our offices to the account management staff and leadership as well. They are a valued asset to our team.

Tracy Abrams, Project Manager HR & IT – Women's Healthcare of Illinois

What type of technology service and support can we help you with?

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